FileSeal Help Center

Get the support you need to securely share documents with confidence

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Create First Seal
Step-by-step guide to get started
Security Overview
Understanding FileSeal's security
Billing Help
Manage subscriptions and payments
Report Issue
Something not working correctly?

Frequently Asked Questions

Find quick answers to common questions

Popular
  • How to create secure links
  • Pricing and plans
  • Security and GDPR compliance
  • Troubleshooting common issues
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Contact Support

Get direct help from our support team

Fast Response
  • Email support within 4 hours
  • Priority support for paid plans
  • Technical troubleshooting
  • Account and billing assistance
Contact Support

Video Tutorials

Step-by-step video guides

New
  • Creating your first seal
  • Managing client requests
  • Understanding security features
  • Team setup and management
Watch Tutorials

User Guides

Comprehensive documentation

  • Complete platform walkthrough
  • Advanced features guide
  • API documentation
  • Best practices for professionals
Read Guides

Our Support Promise

We respond to all support requests within 4 hours during UK business hours. Professional and Enterprise customers receive priority support with even faster response times.

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Popular Resources

How to create your first seal
Quick start guide
Understanding FileSeal security
Security & privacy
Pricing and subscription help
Billing & payments
Common troubleshooting
Fix common issues
Help for your clients
Client guidance
Still need help?
Contact our team

Need immediate help? Email us at support@fileseal.uk

UK business hours: Monday - Friday, 9:00 AM - 6:00 PM GMT

FileSeal Help Center | Support, Guides & Resources | FileSeal