Subscription Plans
Choose the right plan for your professional needs
- Free trial with 5 secure requests
- Professional plan: £29/month plus UK VAT, unlimited seals
- White-label branding included
- No setup fees or hidden costs
Managing Subscriptions
Update, upgrade, or cancel your subscription
- Access customer portal anytime
- Update payment methods
- Download invoices and receipts
- Cancel without penalty
Billing & Invoices
Understanding charges and accessing invoices
- Monthly billing on signup anniversary
- Automatic invoice generation
- VAT added at checkout for UK customers
- Email receipts for all payments
How Billing Works
Start Trial
5 free secure requests included
Choose Plan
Upgrade to Professional for unlimited seals
Monthly Billing
£29/month plus UK VAT, billed on anniversary date
Manage Anytime
Update or cancel through customer portal
Frequently Asked Questions
How does the free trial work?
Your free trial includes 5 secure document requests with no time limit and access to all professional features. No payment required to start. After you've used your 5 free seals, upgrade to continue with unlimited requests.
Can I upgrade or downgrade my plan?
Yes, you can change your subscription at any time through the customer portal. Changes take effect on your next billing cycle with prorated adjustments.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and debit cards through our secure Stripe payment processor.
Do you offer refunds?
Fees are non-refundable except where the law requires (see the Terms). If a problem with the service has stopped you using it, email support@fileseal.uk and we will look at it case by case.
Is VAT included in the price?
Headline prices exclude VAT, with the UK VAT-inclusive amount shown alongside. UK customers are charged VAT at 20% at checkout, itemised separately on the invoice. For customers outside the UK, the VAT due is determined at checkout from your billing location, and on the Teams plan from any VAT number you enter there.