Billing & Subscriptions

Manage your FileSeal subscription and billing

Subscription Plans

Choose the right plan for your professional needs

7-day free trial with 5 seals
Professional plan: £9/month unlimited seals
White-label branding included
No setup fees or hidden costs

Managing Subscriptions

Update, upgrade, or cancel your subscription

Access customer portal anytime
Update payment methods
Download invoices and receipts
Cancel without penalty

Billing & Invoices

Understanding charges and accessing invoices

Monthly billing on signup anniversary
Automatic invoice generation
VAT included for UK customers
Email receipts for all payments

How Billing Works

Start Trial

7 days free with 5 seals included

Choose Plan

Upgrade to Professional for unlimited seals

Monthly Billing

£9/month billed on anniversary date

Manage Anytime

Update or cancel through customer portal

Frequently Asked Questions

How does the free trial work?

Your 7-day trial includes 5 document seals and access to all professional features. No payment required to start. After the trial, you can upgrade to continue with unlimited seals.

Can I upgrade or downgrade my plan?

Yes, you can change your subscription at any time through the customer portal. Changes take effect on your next billing cycle with prorated adjustments.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) and debit cards through our secure Stripe payment processor.

Do you offer refunds?

We offer a 30-day money-back guarantee for new subscriptions. Contact support for refund requests within 30 days of your first payment.

Is VAT included in the price?

For UK customers, VAT is added at checkout. EU customers may be subject to local VAT rates. Prices shown include all applicable taxes.

Need help with billing or have questions about your subscription?

Contact Billing Support

UK business hours: Monday - Friday, 9:00 AM - 6:00 PM GMT