The Claims Documentation Challenge
Crisis-Mode Clients
House flooded, car written off, business interrupted. Clients are stressed and need to send photos and documents NOW — not navigate complex portals.
Large File Chaos
High-res damage photos, video evidence, surveyor reports. Email bounces at 25MB. WeTransfer links expire. You’re asking stressed clients to try again.
Sensitive Financial Data
Policy schedules, bank statements, medical reports for health claims. One leaked document destroys the trust you’ve spent years building.
Secure Claims Document Collection
From incident report to claim submitted, securely and stress-free
1. Send secure link
InstantGenerate a secure upload link and text it to your client immediately. “Upload your damage photos and documents here — it’s encrypted and secure.”
2. Client uploads in crisis
Phone-friendlyWorks on phones with large files. Encrypted on their device. No app, no registration. Just tap and upload, even in a crisis.
3. Process & delete
Audit trailDownload evidence, submit claim, done. Complete audit trail for compliance. Documents auto-deleted. Professional and secure.
Every Insurance Document You Need
Claims Evidence
Damage photos, video evidence, police reports, incident statements
Policy Documentation
Current policies, schedules, endorsements, certificates
Financial Records
Bank statements, invoices, valuations, repair quotes
Medical Reports
Health assessments, doctor letters, treatment records (health claims)
Property Surveys
Surveyor reports, structural assessments, loss adjuster reports
Identity Verification
Passports, driving licences, proof of address for new policies
Why Insurance Brokers Choose FileSeal
Crisis-Proof Transfer
Clients upload from their phone at the scene. Large photos, video evidence — no file size headaches. Works when they need it most.
Faster Claims Processing
Documents arrive securely in minutes, not days. No chasing, no bounced emails. Get claims submitted before the competition.
Client Trust in Crisis
When clients are vulnerable, professional security matters more. Show them their sensitive documents are handled with care.
Compliance & Audit Trails
Complete records of document receipt, handling, and deletion. FCA-ready audit trails for every client interaction.