The Claims Documentation Challenge
Crisis-Mode Clients
House flooded, car written off, business interrupted. Clients are stressed and need to send photos and documents NOW, not navigate complex portals.
Evidence Scattered Everywhere
Damage photos arrive by WhatsApp, policy schedules by email, receipts in a second thread. You’re piecing a claim together from three channels, none of them secure.
Sensitive Financial Data
Policy schedules, bank statements, medical reports for health claims. One leaked document destroys the trust you’ve spent years building.
Secure Claims Document Collection
From incident report to claim submitted, securely and stress-free
1. Send secure link
InstantGenerate a secure upload link and text it to your client immediately. “Upload your damage photos and documents here. It’s encrypted and secure.”
2. Client uploads in crisis
Phone-friendlyWorks on any phone. Encrypted on their device. No app, no registration. Just tap and upload, even in a crisis.
3. Process & delete
Audit trailDownload evidence, submit claim, done. Complete audit trail for compliance. Documents auto-deleted. Professional and secure.
Every Insurance Document You Need
Claims Evidence
Damage photos, police reports, incident statements
Policy Documentation
Current policies, schedules, endorsements, certificates
Financial Records
Bank statements, invoices, valuations, repair quotes
Medical Reports
Health assessments, doctor letters, treatment records (health claims)
Property Surveys
Surveyor reports, structural assessments, loss adjuster reports
Identity Verification
Passports, driving licences, proof of address for new policies
Why Insurance Brokers Choose FileSeal
Crisis-Proof Transfer
Clients upload from their phone at the scene. Damage photos and documents arrive in one secure, organised place. Works when they need it most.
Faster Claims Processing
Documents arrive securely in minutes, not days. No chasing, no bounced emails. Get claims submitted before the competition.
Client Trust in Crisis
When clients are vulnerable, professional security matters more. Show them their sensitive documents are handled with care.
Compliance & Audit Trails
Complete records of document receipt, handling, and deletion. FCA-ready audit trails for every client interaction.