Cookie Policy
Last updated: August 20, 2025
Learn about how FileSeal uses cookies and similar technologies
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
FileSeal uses cookies to enhance your experience, provide essential security features, and analyse platform performance. This policy explains what cookies we use, why we use them, and how you can control them.
Manage Your Cookie Preferences
You can update your cookie preferences at any time using the button below:
Note: Essential cookies cannot be disabled as they are necessary for the platform to function.
Essential Cookies (Always Active)
These cookies are essential for the website to function properly and cannot be disabled. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling in forms.
Authentication Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| appSession | Auth0 authentication session | 24 hours |
| auth0 | Authentication state management | 7 days |
Security Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| __csrf | Cross-site request forgery protection | Session |
| __secure | Platform security monitoring | 24 hours |
Functional Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| cookie-consent | Remember your cookie preferences | 1 year |
| theme-preference | Remember display preferences | 1 year |
Analytics & Performance Cookies (Optional)
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to improve the platform’s performance and user experience.
Google Analytics 4
Purpose: Privacy-focused web analytics and performance monitoring
- • IP anonymization enabled
- • No ad personalization signals
- • No Google signals enabled
- • Only loads with your explicit consent
- • GDPR compliant configuration
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique users anonymously | 2 years |
| _gid | Distinguishes unique users anonymously | 24 hours |
| _ga_K5JWL29SKF | Persists session state for analytics | 2 years |
Vercel Analytics
Purpose: Privacy-first web analytics
- • No personal data collection
- • No cross-site tracking
- • GDPR compliant by design
- • Data processed in EU/UK only
| Cookie Name | Purpose | Duration |
|---|---|---|
| _va | Anonymous usage analytics | 24 hours |
| _va_id | Anonymous visitor identification | 1 year |
Your Control: You can opt out of analytics cookies at any time. This will not affect the functionality of FileSeal, but may limit our ability to improve the platform based on usage patterns.
Advertising & Conversion Cookies (Optional)
These cookies help us measure the effectiveness of our advertising campaigns and understand which marketing efforts drive signups and subscriptions. They are not used for tracking or remarketing.
Google Ads Conversion Tracking
Purpose: Measuring advertising campaign effectiveness only
- • No remarketing or retargeting
- • No cross-site user tracking
- • Only conversion measurement
- • Privacy-focused implementation
| Cookie Name | Purpose | Duration |
|---|---|---|
| test_cookie | Tests browser cookie functionality | 15 minutes |
| _gcl_au | Stores Google conversion tracking info | 90 days |
Your Control: You can opt out of advertising cookies at any time. This will not affect the functionality of FileSeal, but may limit our ability to measure the effectiveness of our advertising campaigns.
Third-Party Services
FileSeal uses trusted third-party services that may set their own cookies. All our service providers are GDPR compliant and process data according to our strict privacy requirements.
Auth0 (Authentication)
- Provides secure user authentication and account management
- Sets essential cookies for login sessions and security
- Data processed in accordance with Auth0’s privacy policy
- No tracking or analytics cookies
Google (Analytics & Ads)
- Google Analytics 4 for privacy-focused website analytics (with consent)
- Google Ads for conversion tracking only (no remarketing)
- IP anonymization and privacy controls enabled
- No ad personalization or Google signals
- Data processed according to Google’s GDPR-compliant practices
Vercel (Hosting & Analytics)
- Provides platform hosting and content delivery
- Optional privacy-first analytics (with your consent)
- All data processed in EU/UK regions
- No personal data collection or cross-site tracking
Limited Advertising: FileSeal uses Google Ads strictly for conversion measurement to understand which marketing efforts are effective. We do not use remarketing, audience tracking, or any invasive advertising technologies that could compromise your privacy.
Browser Cookie Controls
Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience on FileSeal and other websites.
Popular Browser Instructions
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Important: Disabling all cookies will prevent you from using FileSeal’s core functionality, including secure login and document sharing features.
Policy Updates
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes, we will notify users through:
- Email notification for significant changes
- Website banner or in-app notification
- Updated “Last updated” date at the top of this policy
Questions About Cookies
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Privacy Team:
Email: privacy@fileseal.co.uk
Subject: “Cookie Policy Inquiry”