Last updated: August 20, 2025
Learn about how FileSeal uses cookies and similar technologies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
FileSeal uses cookies to enhance your experience, provide essential security features, and analyse platform performance. This policy explains what cookies we use, why we use them, and how you can control them.
You can update your cookie preferences at any time using the button below:
Note: Essential cookies cannot be disabled as they are necessary for the platform to function.
These cookies are essential for the website to function properly and cannot be disabled. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling in forms.
| Cookie Name | Purpose | Duration |
|---|---|---|
| appSession | Auth0 authentication session | 24 hours |
| auth0 | Authentication state management | 7 days |
| Cookie Name | Purpose | Duration |
|---|---|---|
| __csrf | Cross-site request forgery protection | Session |
| __secure | Platform security monitoring | 24 hours |
| Cookie Name | Purpose | Duration |
|---|---|---|
| cookie-consent | Remember your cookie preferences | 1 year |
| theme-preference | Remember display preferences | 1 year |
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to improve the platform’s performance and user experience.
Purpose: Privacy-focused web analytics and performance monitoring
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique users anonymously | 2 years |
| _gid | Distinguishes unique users anonymously | 24 hours |
| _ga_K5JWL29SKF | Persists session state for analytics | 2 years |
Purpose: Privacy-first web analytics
| Cookie Name | Purpose | Duration |
|---|---|---|
| _va | Anonymous usage analytics | 24 hours |
| _va_id | Anonymous visitor identification | 1 year |
Your Control: You can opt out of analytics cookies at any time. This will not affect the functionality of FileSeal, but may limit our ability to improve the platform based on usage patterns.
These cookies help us measure the effectiveness of our advertising campaigns and understand which marketing efforts drive signups and subscriptions. They are not used for tracking or remarketing.
Purpose: Measuring advertising campaign effectiveness only
| Cookie Name | Purpose | Duration |
|---|---|---|
| test_cookie | Tests browser cookie functionality | 15 minutes |
| _gcl_au | Stores Google conversion tracking info | 90 days |
Your Control: You can opt out of advertising cookies at any time. This will not affect the functionality of FileSeal, but may limit our ability to measure the effectiveness of our advertising campaigns.
FileSeal uses trusted third-party services that may set their own cookies. All our service providers are GDPR compliant and process data according to our strict privacy requirements.
Limited Advertising: FileSeal uses Google Ads strictly for conversion measurement to understand which marketing efforts are effective. We do not use remarketing, audience tracking, or any invasive advertising technologies that could compromise your privacy.
Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience on FileSeal and other websites.
Important: Disabling all cookies will prevent you from using FileSeal’s core functionality, including secure login and document sharing features.
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes, we will notify users through:
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Privacy Team:
Email: privacy@fileseal.co.uk
Subject: “Cookie Policy Inquiry”