Contact Support

Get expert help from our support team with fast response times

4-Hour Response

During UK business hours

Monday - Friday, 9:00 AM - 6:00 PM GMT

Expert Team

Technical specialists

Direct access to product experts

Priority Support

For paid subscribers

Professional & Enterprise customers get faster response

Send Support Request

The more details you provide, the faster we can help resolve your issue.
We typically respond within 4 hours during UK business hours (Mon-Fri, 9 AM - 6 PM GMT). Professional and Enterprise customers receive priority support.

What can we help you with?

Technical Support

Issues with uploads, downloads, or platform functionality

Files not uploading correctly
Download links not working
Dashboard showing errors
Browser compatibility issues

Account & Billing

Questions about your account, subscriptions, or payments

Subscription management
Payment method updates
Invoice requests
Plan upgrades or downgrades

Security & Compliance

Questions about security features, GDPR, or compliance

GDPR compliance questions
Security feature explanations
Data handling policies
Compliance documentation

General Questions

Product questions, feature requests, or general inquiries

How-to questions
Feature requests
Best practices guidance
Product recommendations

Prefer email?

Send us a direct email and we'll respond within 4 hours during business hours.

support@fileseal.uk
UK Business Hours: Mon-Fri, 9:00 AM - 6:00 PM GMT
Contact FileSeal Support | Get Help & Technical Assistance | FileSeal