Email Notification Settings

Configure FileSeal's intelligent notification system to stay informed about client activities, security events, and important workflow updates without overwhelming your inbox.

Notification Overview

Professional Notification System

FileSeal's notification system is designed for busy professionals:

• Intelligent Timing: Notifications sent when actionable
• Professional Context: Clear, business-appropriate messaging
• Batch Processing: Grouped updates to reduce email volume
• Priority Levels: Important events highlighted appropriately

Notification Categories

Document Workflow Notifications

• Client Upload Alerts: When documents are uploaded
• Download Confirmations: When you download sealed documents
• Expiry Warnings: Before request deadlines
• Request Status Changes: Workflow progression updates

Security and Compliance Notifications

• Security Events: Malware detection or security concerns
• Audit Trail Alerts: Important compliance events
• System Updates: Security enhancements and improvements
• Professional Compliance: Regulatory requirement updates

Email Notification Configuration

Accessing Notification Settings

Settings Navigation

1. Login to Dashboard: Access your FileSeal account
2. Settings Menu: Navigate to account settings
3. Notifications Section: Find email preferences
4. Configure Preferences: Adjust notification types and timing

Core Notification Types

Upload Notifications

Professional Priority: High

• Immediate Alerts: Client uploads documents
• Professional Context: Which client, which request
• Action Required: Download and process documents
• Timing: Real-time notification for business efficiency

Configuration Options:

• ✅ Enabled (Recommended): Immediate professional awareness
• ⚠️ Disabled: Manual dashboard checking required

Deadline Warnings

Professional Priority: High

• Advance Notice: 24-48 hours before expiry
• Client Follow-up: Opportunity for proactive communication
• Business Protection: Avoid missed deadline complications
• Professional Service: Proactive client relationship management

Configuration Options:

• 48 Hours Notice: Extended professional planning time
• 24 Hours Notice: Standard professional alert timing
• 12 Hours Notice: Urgent deadline management
• Disabled: Manual deadline monitoring only

Security Alerts

Professional Priority: Critical

• Malware Detection: Immediate threat notifications
• Suspicious Activity: Unusual access patterns
• System Security: Critical security updates
• Compliance Events: Regulatory requirement changes

Configuration Options:

• ✅ Always Enabled: Professional security requirement
• ⚠️ Summary Only: Grouped security reports
• ❌ Not Recommended: Security monitoring essential

Professional Notification Optimisation

Best Practices for Professional Users

High-Volume Professionals

If you process many document requests:

• Enable Upload Alerts: Critical for workflow efficiency
• Batch Deadline Warnings: Daily summary instead of individual alerts
• Weekly Security Reports: Consolidated security information
• Priority Client Tagging: VIP client immediate notifications

Moderate-Volume Professionals

For typical professional usage:

• All Core Notifications: Standard professional configuration
• Real-time Alerts: Immediate business response capability
• Individual Notifications: Per-event alerting for full control
• Professional Follow-up: Proactive client communication support

Email Integration Strategies

Professional Email Management

• Dedicated Folder: Create FileSeal folder for organisation
• Email Rules: Automatic FileSeal email sorting
• Mobile Notifications: Ensure mobile email alerts enabled
• Calendar Integration: Convert deadlines to calendar events

Client Communication Workflow

Professional Notification Workflow:

1. Upload Alert → Immediate awareness
2. Dashboard Check → Review uploaded documents
3. Client Contact → Confirm receipt, next steps
4. Document Processing → Professional workflow continuation
5. Follow-up → Client relationship maintenance

Advanced Notification Features

Professional Plan Enhancements

Priority Client Notifications

• VIP Client Tagging: Immediate alerts for important clients
• Custom Alert Tones: Different notifications for priority clients
• SMS Integration: Critical client alerts via text message
• Calendar Sync: Automatic calendar appointment creation

Enhanced Security Notifications

• Real-time Threat Alerts: Immediate security event notifications
• Compliance Reminders: Regulatory deadline and requirement alerts
• Audit Trail Summaries: Professional compliance documentation
• Security Report Delivery: Regular security status updates

Notification Timing Customization

Business Hours Configuration

• Professional Hours: Notifications only during business hours
• Time Zone Handling: Correct local time zone notifications
• Weekend Handling: Professional vs. emergency notification rules
• Holiday Scheduling: Adjusted notification timing for holidays

Batch Processing Options

• Hourly Summaries: Grouped notifications for high-volume periods
• Daily Digests: End-of-day comprehensive updates
• Weekly Reports: Comprehensive activity and security summaries
• Monthly Analysis: Professional usage and efficiency reports

Mobile and Integration Options

Mobile Notification Management

Smartphone Integration

• Push Notifications: Real-time mobile alerts
• Email Sync: Professional email account integration
• Calendar Alerts: Deadline integration with mobile calendars
• Professional Apps: Integration with practice management systems

Professional Mobile Workflow

• On-the-Go Monitoring: Client upload awareness while mobile
• Quick Response: Professional acknowledgment capabilities
• Secure Access: Mobile dashboard access for urgent items
• Client Communication: Mobile-optimised professional responses

Third-Party Integrations

Practice Management Integration

• Case Management: Integration with legal practice software
• CRM Systems: Client relationship management synchronization
• Calendar Systems: Professional scheduling integration
• Document Management: Integration with existing file systems

Professional Communication Tools

• Microsoft Outlook: Enhanced email integration
• Google Workspace: Professional productivity suite integration
• Slack Integration: Team communication and collaboration
• Teams Integration: Professional workflow coordination

Troubleshooting Notifications

Common Notification Issues

Email Delivery Problems

• Spam Filters: Add FileSeal to email whitelist
• Corporate Filters: IT department email security configuration
• Email Quotas: Professional email account capacity management
• Server Issues: Temporary email delivery delays

Mobile Notification Issues

• App Permissions: Enable notification permissions
• Battery Optimisation: Exclude email apps from battery saving
• Network Connectivity: Ensure reliable internet connection
• Professional Account Sync: Verify email account synchronization

Professional Support

Notification Support Resources

• Email Configuration Guides: Professional email setup assistance
• Integration Documentation: Third-party system connection guidance
• Best Practice Recommendations: Professional workflow optimisation
• Technical Support: Professional notification issue resolution

Professional Optimisation Services

• Workflow Analysis: Professional notification efficiency assessment
• Custom Configuration: Professional-specific notification setup
• Integration Support: Practice management system connection assistance
• Training Resources: Professional notification management education

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Congratulations! You've completed the comprehensive FileSeal user guide system. Your professional document sharing workflows are now optimised for security, efficiency, and client service excellence.